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The University of Louisville is a state-supported research university located in Kentucky's largest metropolitan area with a student body of over 21,000 and a staff of 5,700.
As a high technology-focused institution, the University was looking to reduce costs by moving to an agency that was a clear leader in online corporate travel.
University of Louisville
"Prior to Expedia Corporate Travel, many of our travelers were using the web to find a fare and then calling our agency to purchase it, thus incurring the higher booking fee. Now we're enjoying the savings from 80%+ online adoption, and still providing access to full service agents for travelers who need them."
"Coming from an accounting and not a travel background, I was glad to see that Ellen, our Corporate Consulting Manager, was more than willing to share her travel industry expertise. We have a great working relationship and it's a key reason for the success of the program."
"With the credit card reconciliation service offered by Expedia Corporate Travel, we estimate that we save 30-40 hours each billing cycle."
"In an un-mandated environment such as ours, the high adoption by our faculty and staff of the Expedia Corporate Travel solution is a testament to its ease of use."
- Kerry Kohl
Manager of Accounting Operations
University of Louisville
The Challenge
- Adopt an easy-to-use online travel solution for use by faculty and staff
- Reduce per trip spending
- Leverage travel technology to increase management productivity
- Gain valuable industry knowledge from trusted agency
The Solution
- The University selected Expedia Corporate Travel for its familiar booking interface and intuitive features
- Access to low fares and Expedia negotiated hotel rates helped to reduce per-trip spend
- Expedia Corporate Travel automatically reconciles the university's corporate travel card
- The Travel Manager is able to draw upon the corporate travel experience of the Corporate Consulting Manager
The Results
- Online adoption jumped to 80% in a completely un-mandated environment
- Annual fee savings are estimated at 75%
- The Travel Manager has seen employee time savings of 30-40 hours per card billing cycle
- Kerry and Ellen act as partners in their efforts to further lower the University's travel program costs