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salesforce.com
"They deliver greater savings because they deliver. Period."
- Steve Cakebread
Chief Financial Officer
salesforce.com
"Our average roundtrip airfare declined by over $100 when we switched to Expedia Corporate Travel. Our move to Expedia resulted in substantial savings for the company."
- Bill Kammerer
e-Business Officer
salesforce.com
The Challenge
- Control Travel and Expense in line with growth
- Find the right agency that can both maximize savings and provide the right policy, in-depth reporting, and trusted consultation
- Find a solution that travelers will readily support
The Solution
- As the number one online travel agency in the world, Expedia afforded several advantages: familiarity, ease-of-use and reliability
- Full support by experienced corporate agents made it even easier to adopt – whether booking travel, or seeking en route assistance or online booking help
- Taking advantage of consultative account managers that help maximize savings by advising on best practices, travel policies and reports
The Results
- User adoption was fast and easy – within a couple months online bookings hit 75 percent and have stayed in that range
- Cost per ticket went down $100 – a savings that went right to the bottom line
- Average fees have declined by over 60 percent
- salesforce.com's travelers are happy to use the solution
