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With more than 850 locations in 28 states, Papa Murphy's is the sixth-largest pizza chain in the country and the pioneer of take-and-bake pizza.
As a rapidly expanding business, Papa Murphy's was looking for an easy-to-use online travel solution that would save the company both time and money.
Papa Murphy’s
"I couldn't believe how easy it was to set up our account with Expedia Corporate Travel. It literally took me less than fifteen minutes to implement Papa Murphy's travel policy for three different traveler groups."
"Our travelers really didn't require much training at all. They were used to booking personal travel online, so I simply showed them the unique aspects of our program and they were off and running. It was really that easy."
"Managing Papa Murphy's travel is not my full-time role, but with the time savings and control offered by Expedia Corporate Travel, I'm able to manage it effectively within the time I have available."
"Each time Expedia Corporate Travel upgrades its online services, it reduces the instances where we need to call an agent. That translates into even more time savings for me, and my travelers."
- Jessica Peterson
Travel Manager
Papa Murphy’s
The Challenge
- Implement an easy-to-use travel solution for travelers and arrangers
- Centralize travel spend with one agency for greater control
- Reduce transaction fees and per-trip costs
- Gain greater visibility into travel spend
The Solution
- Selected Expedia Corporate Travel for its quick implementation, low cost, and ease of use
- Travel Manager set-up their travel policy for three different traveler groups in just 15 minutes
- Chose the Expedia Corporate Travel Business Card as the central billing solution for all company air spend
- Transparent fees of $5 online, $20 via agent vs. $40 with previous agency
- Online reporting offered instant visibility into company's travel spend patterns
The Results
- Online adoption has reached 92%
- Travel Manager leverages online features and reporting to reduce the time required to manage the program
- Papa Murphy's has experienced significant costs savings since launch
- Consistent travel policy enforcement and central billing features have increased compliance and assisted with cost savings
- Unused e-ticket features improve the management of outstanding credits by making them more apparent