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Indiana University prides itself on its 185-year record of outstanding teaching and significant research discoveries.
More than 15,000 faculty and staff on IU's eight campuses carry out the academic mission of the university and contribute to the quality of life for all citizens of Indiana.
With an ever-increasing focus on cost-reduction, the university was looking for a new corporate travel agency that could provide significant cost-savings through online adoption.
Indiana University
"The substantial savings we have achieved by moving to Expedia Corporate Travel have allowed our faculty and staff to make the most of their limited travel budgets."
"Our previous agency solution was costing us over $30 per transaction. With Expedia Corporate Travel we've seen our average transaction fees drop by more than 75%."
"With over 3,000 travelers and more than 500 cost centers, the department code functionality and real-time report capability are absolutely essential for accurately tracking our travel spend."
"As a university, we are unable to mandate a travel solution. Regardless, we've still been able to achieve 94% online adoption when our travelers use Expedia Corporate Travel."
- John Harner
Travel Director
Indiana University
The Challenge
- Reduce travel costs by implementing a lower-fee based travel solution
- Implement online booking tool within an un-mandated environment
- Allow online access to negotiated rates with five different airlines
- Accurately assign travel expenses for 3,400 users to over 500 different departments
The Solution
- Selected Expedia Corporate Travel for its low transaction fees of $5 online
- Ellen, the Corporate Consulting Manager provided onsite training for arrangers and travelers at seven different campus locations
- All air contracts were loaded and are clearly displayed as negotiated rates
- Each traveler's itinerary and costs are linked to the appropriate department code
The Results
- Per transaction fees have decreased by 78% vs. previous agency
- Online adoption has consistently been above 94% when using Expedia Corporate Travel
- Tool analyzes all available fares and recommends the lowest-cost travel option within university's travel policy
- Near real-time reports break down spend by department for better visibility and management of travel budgets