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Akamai Technologies, the global leader in distributed computing solutions and services, understands that controlling a corporation's second largest controllable business expense, T&E, is critical in maximizing investments in more core areas of the business.
Akamai Technologies
"We did not need to incur time or cost for ‘training’ 500 or more travelers. Most had already used Expedia.com and were confident in the brand. The tool is easy to use, and performs at the super-fast speed that Akamai expects from Web-based tools."
"Expedia Corporate Travel's reporting is simply fantastic. It is near real time, very fast, and accurate. This critical feature enables us with more immediate expense tracking and controls, and improves our negotiation data in a way not previously available to us."
- Terry Sullo
Manager, Travel and Meeting Services
Akamai Technologies, Inc.
The Challenge
- Reduce travel costs and agency transaction fees
- Achieve 100% adoption of the tool for all domestic and point to point international bookings
- Obtain lower hotel costs without the need for negotiations in multiple cities
- Incorporate web-based travel tools into Akamai's business processes in a way that is consistent with Akamai's culture and management style
The Solution
- Akamai selected Expedia Corporate Travel after conducting a needs analysis and evaluating pricing and services from an incumbent and several other agencies
- Akamai gained access to online reporting and policy controls empowering them to make better decisions in real time
- The familiar, fast, and intuitive Expedia tool offered an appealing solution for their travelers
The Results
- Touchless, online travel bookings soared to more than 90% and have remained at that level
- Since implementation, Akamai has documented 20% lower airfare costs
- Akamai travelers choose a lower priced hotel option 70% of the time
- Near real-time reporting helps to better manage costs and improve negotiated rates with preferred suppliers